Retail Resource Center for HR: Training and Retention

This item is part of Retail Resource Center for HR

Effectively managing a retail workforce is no easy task. Retail employers should ensure an adequate investment in supervisor and customer service training so as to correctly identify which employees should be trained or retrained and to better equip employees to deal with customers. Given the high rate of turnover in retail, employers should ensure that they know how to increase overall employee engagement, which generally leads to higher revenue growth.

XpertHR has numerous resources to support employers on issues concerning training and retention:

How To

How to Conduct a Training Needs Analysis

This How To details the steps an employer should take when conducting a training needs analysis.
How to Foster Employee Motivation

This How To should assist an employer in fostering employee motivation in its organization.
How to Manage Contingent or Temporary Workers

This How To details the steps a prudent employer should take when managing contingent or temporary workers.
How to Reduce Turnover

This How To details the steps an employer concerned about employee turnover may take in seeking ways to reduce attrition.

Policies and Documents

Education, Training and Meeting Policy

Enhanced to improve the comprehensiveness, organization and scope of coverage.
Employee Engagement Survey Form

An employer may use this form to determine the degree to which the employer enables its workforce to be productive, enthused and focused on making a difference. The Employee Engagement Survey is designed to help HR and senior management understand perceptions of the employer's work environment and the extent to which employees are engaged with and committed to the environment.

Employment Law Manual

Task

Train an Employee

Editor's Choice

Retail Resource Center for HR: Training and Retention

How To

How to Conduct a Training Needs Analysis

How to Foster Employee Motivation

How to Manage Contingent or Temporary Workers

How to Reduce Turnover

Policies and Documents

Education, Training and Meeting Policy

Employee Engagement Survey Form

Employment Law Manual

Employee Management > Training and Development

Employee Management > Employee Retention

Task

Train an Employee

Was this article helpful?

Read more items tagged with the same topics

About This Resource

Templates

When To Include