What steps can a retailer take to protect the workplace from violence and crime?

Author: Beth P. Zoller, XpertHR Legal Editor

To prevent workplace violence and crime, a retailer should take the following steps:

  • Understand legal obligations to provide a safe workplace under federal and state law;
  • Implement physical changes to protect retail workers like security systems and video monitoring equipment;
  • Train employees and supervisors on safety measures;
  • Establish contingency plans, including security and communication protocols for responding to acts of violence;
  • Require late night workers dealing with valuable goods to work in pairs or groups; and
  • Maintain adequate records.