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How to Improve Employee Engagement

Author: Robert Teachout, XpertHR Legal Editor

An employer should look to increase the overall engagement level of its employees due to the strategic benefits of high employee engagement.

When Gallup, a corporation providing analytics and advice to help leaders and organizations solve their most pressing problems, compared key business outputs of employers in the top quartile of employee engagement with employers in the bottom quartile, it found that employers with more employee engagement had:

  • 21% higher productivity;
  • 22% greater profitability;
  • 35% lower absenteeism;
  • 65% less employee turnover;
  • 46% fewer safety incidents; and
  • 41% fewer quality defects.

Improving employee engagement requires the following steps.