In Young v. Facebook, Inc., 790 F.Supp.2d 1110 (N.D. Cal. 2011), the court addressed whether a Facebook user with bipolar disorder stated a valid claim against Facebook under the Americans with Disabilities Act (ADA), 42 USCS § 12101, when Facebook deactivated the user's account and addressed her concerns with automated responses, rather than with a human customer service system.
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