HR Support for Telecommuting Employees (Teleworkers)

Editor's Note: Meet management challenges by offering telecommuting options.

Marta MoakleyOverview: Telecommuting (also called flexiplace, telework, working from home and flexible working) aids in retaining employees and engenders positive employee relations. Employers may offer telecommuting as a reasonable accommodation to employees with disabilities. In addition, telecommuting can be a valuable tool in retaining workers with caregiving responsibilities.

Telecommuting options allow employers to ensure business continuity when faced with a natural disaster or other business interruptions. In addition, telecommuting can be viewed as a valuable recruitment tool for hard-to-fill positions.

However, telecommuting can pose management challenges for supervisors seeking to comply with health and safety regulations in remote locations. In addition, fines and penalties await an employer that misclassifies a telecommuter or that fails to accurately record and pay any hours worked.

Trends: Telecommuting agreements continue to evolve. Employers should ensure their internal telecommuting policies and procedures offer optimal protections against regulatory hurdles, while promoting compliance with work rules regarding time theft and other abuses.

Author: Marta Moakley, JD, Legal Editor

Latest items in Telecommuting

  • Telecommuting Not Required by ADA, 6th Circuit Rules: Employment Law Manual Updated

    Date:
    22 April 2015
    Type:
    Editor's Choice

    The 6th Circuit Court of Appeals, which covers Kentucky, Michigan, Ohio and Tennessee, has ruled that an employer did not violate the Americans with Disabilities Act by denying an employee's request to telecommute, holding that regular and predictable attendance is an essential job function.

  • How to Manage Telecommuters

    Type:
    How To

    Telecommuting programs have numerous advantages for both employees and employers, including combatting absenteeism, boosting productivity and morale, and increasing employee retention. Employers should follow the steps in this How To on managing telecommuters.

  • Ford Not Required to Grant Employee Telecommuting Request, 6th Circuit Rules

    Date:
    17 April 2015
    Type:
    News

    A divided full panel of the 6th Circuit Court of Appeals ruled that Ford Motor Company did not violate the Americans with Disabilities Act (ADA) when it decided not to allow an employee with irritable bowel syndrome to telecommute four days a week.

  • Financial Services Resource Center for HR: Flexible Work Arrangements and Leaves of Absence

    Date:
    28 June 2013
    Type:
    Editor's Choice

    XpertHR's Financial Services Resource Center for HR helps financial services employers handle their most challenging employment issues by bringing relevant resources together in one place for easy access.

  • Best Buy Follows Yahoo's Lead on Flexible Work Arrangements

    Date:
    06 March 2013
    Type:
    News

    Best Buy Co, Inc., the Minnesota-based consumer electronics retailer, announced on March 4 that it will discontinue its workplace flexibility program (known as the Results-Only Workplace Environment or ROWE) for corporate employees. Best Buy's actions mirror those of the Silicon Valley-based Yahoo! Inc. in late February.

  • Manage Telecommuters

    Type:
    Tasks

  • Telecommuting Agreement

    Type:
    Policies and Documents

    An employer may use this form to create an agreement between the employer and an employee who has been granted telecommuting privileges.

  • Managing Telecommuters - Supervisor Briefing

    Type:
    Supervisor Briefings

    This briefing for supervisors examines the law and best practices for managing telecommuters, including enforcing telecommuting policies, monitoring telecommuters and evaluating telecommuting requests.

  • Telecommuting Policy

    Type:
    Policies and Documents

    An employer may use this policy to ensure employees understand under what circumstances telecommuting might be an option, and the parameters for such an arrangement. A Telecommuting Policy can reduce overhead expenses, improve employee productivity and increase available employee work time.

  • Flexible Working

    Type:
    Best Practice Manual

    This section of the XpertHR best practice manual discusses the importance of flexible working, the issues involved in drawing up an organizational policy and the main types of flexible working.