HR KPIs to Prioritize for Success

Author: XpertHR Editorial Team

Introduction

The importance of human resources leaders' role is increasing as organizations try to navigate rapid and sometimes disruptive changes in the world of work, according to a study by Executive Networks (EN) on the global CHRO of the future (sponsored by XpertHR). To manage ongoing operational changes resulting from the COVID pandemic, continuing social unrest and increased costs due to high inflation, and achieve their business strategy, organizations need information and data that HR is uniquely positioned to provide. In fact, 93% of CHROs in the EN survey agree that the impact of the HR team on business results is just as important as that of the finance team.

"What gets measured gets managed" is a saying often used when discussing setting goals and objectives for employees, but it is equally important when setting key performance indicators (KPIs) for HR. Setting attainable and measurable KPIs focused on the most critical performance areas helps to strengthen the organization by aligning HR's efforts with the overall business strategy and top priorities. This puts HR in a position to provide concrete data to organization leaders on the success of its people strategy, as well as actionable information to alert them when adjustment or changes are needed to keep the organization on track to achieve its goals.