HR 101: XpertHR Resources for HR Departments of One or Small Businesses
As an HR solo practitioner or manager with HR responsibilities, you are often pulled in many directions and need to prioritize what's most important. Let XpertHR lighten your burden. Fulfill all of your roles (compliance, recruiting, communications, employee relations, training and development, to name a very few) by reviewing and customizing our various resources.
Acquire, Engage and Retain Employees
Ease your talent acquisition efforts by accessing model policies and checklists, including:
- Background Check Policy
- Complete the Form I-9 Process Checklist
- Comply with FCRA Requirements Checklist
- Extend a Job Offer Checklist
- New Hire Paperwork Checklist
- Orient New Hires Checklist
During the acquisition process, it's important to engage in compliant practices when interviewing and hiring candidates.
Looking for state-specific letters and templates? Due to popular customer demand, we've started to ramp up our state-specific resources. These resources are fully customizable and come equipped with further tips and warnings to ensure compliance with more particular state requirements. The table below lists examples of the templates, forms and letters available on XpertHR. However, be sure to follow our Coming Soon page to keep an eye on future additions.
|Job Application Forms||Employment Offer Letters|
|New York||New York|
Another important part of the recruiting and hiring process is emphasizing immigration compliance - any missteps could result in sanctions ranging from civil to criminal, in addition to less-than-complimentary media coverage.
Retaining top performers promotes meeting business goals; improves production continuity; increases institutional memory; reduces undesirable turnover; and limits recruitment, onboarding and training costs.
Consider these key points to help you boost employee retention:
- Implement an employee recognition program
- Work on improving employee engagement
- Promoting employees when appropriate
Check out these Tasks (HR Toolkits) for a roundup of our top resources for improving employee engagement:
Move from a compliance-centered stance into a strategic frame of mind by understanding the business. While this can be difficult as day-to-day responsibilities demand your attention as a solo HR practitioner, keeping a strategic focus will push your organization's goals forward.
Engage in HR Transformation to meet business goals with greater ease, such as improving capacity to recruit and retain the right people and align HR more closely with business strategy.
Deliver effective Leadership Development. Building a suitable pool of competent, knowledgeable and skilled senior personnel who are able to act consistently and demonstrate behaviors that mirror the organizational values is a core element for business growth and commercial success.
Advise on succession planning. Succession planning is the process through which an employer first identifies then develops internal staff with the potential to fill key leadership and other critical roles should they become open in the future. Review XpertHR's resources, including:
- Model Succession Plan Form
- Succession Planning Checklist
- Succession Planning Assessment and Readiness Survey Form
It's important that you convey needed information to employees in a timely fashion. Leverage your communications to inform, engage and learn from employees.
Use a variety of methods when communicating with employees.
Employ employee engagement surveys to identify where to take action to improve engagement and improve morale.
Wondering which notice-postings are required or recommended? Review our poster charts in the Quick Reference tool:
Conduct effective exit interviews - gather useful information from separating employees while protecting business assets - by using the following resources:
- Task: Conduct an Exit Interview - how tos, policies, handbook statements, practical dos and don'ts, and more.
- Topic: Managing Employee Termination - Guidance on understanding and complying with federal and state law regarding legal and fair employee terminations.
Train Supervisors to Minimize Risks
It's good practice to invest in supervisor training to ensure legal compliance and minimize liability risks. Give supervisors and managers the tools needed to succeed.
Training a new supervisor? Consider customizing the following resources:
- New Supervisor: How to Be Effective in Your Role - Supervisor Briefing
- Handling Difficult Conversations - Supervisor Briefing
Several states have added or strengthened EEO training requirements including sexual harassment prevention, discrimination, and more. Consult one of our various EEO training resources.
Need to discipline an employee? Learn how to discipline an employee in a compliant way that minimizes liability risks. It's also important to ensure that all termination decisions are made in a compliant manner. Review our discipline and terminations Tasks (HR Toolkits):
- Discipline an Employee
- Address a Workplace Accident
- Discipline an Employee for Off-Duty Behavior
- Discipline a Union Employee
- Suspend an Employee
- Terminate an At-Will Employee for Poor Performance
- Terminate an At-Will Employee for Misconduct
And don't forget about workplace safety. Address safety concerns by accessing the following Tasks (HR Toolkits):
- Address a Workplace Accident
- Report a Workers' Compensation Incident
- Respond to a Workers' Compensation Incident
- Evacuate Employees During a Fire
- Conduct a Safety Self-Audit or Self-Inspection
Check Payment of Wages resources for local wage theft and tax laws.
If you're looking for more than just a lengthy description of how to perform a payroll-related task, refer to our Worked Examples Tool for more calculator-based guidance. Through illustrations, calculations and mock scenarios, guidance on recouping a wage overpayment and calculating overtime couldn't be easier. See Worked Example below on overpayment recouping.
Follow Trends in Compliance
Worried if a particular compliance risk applies to your organization? Having a difficult time keeping track of minimum wage and paid sick and safe leave requirements?
Consult our Labor and Employment Law Overviews, and our Does This Law Apply to my Organization? Quick Reference charts for state requirements, and our Municipal Preemption Laws by State for a sense check on which compliance requirements affect your workplace.
These tools and resources are also great for staying on top of ever-changing compliance trends and developments:
- Your daily HR and Compliance Alert email
- Your My Tracked Topics page
- Employment Law Manual
- Legal Timetable
- Podcasts and Webinars
- State pages including key local coverage
- Editor's Choice
- The XpertHR Blog