What are the benefits of conducting an exit interview?

Author: Michael C. Jacobson, XpertHR Legal Editor

Exit interviews allow the employer to take a proactive approach when it comes to gathering sensitive, yet vital information about the workplace. Departing employees tend to be particularly candid regarding their workplace experiences and employers have an opportunity to tap into their reservoir of information before they leave the organization, likely to take that information with them permanently.

This information may pertain to several workplace issues like the effectiveness of leadership hierarchies, identifying company waste or inefficiency and importantly, raising awareness regarding incidents of discrimination, harassment or retaliation.

Exit interviews also allow employers to maintain good relations with departing employees, keep an open line of communication, review the terms of any post-employment contractual agreements like restrictive covenants or non-compete agreements, and identity any potential post-employment claims the employee is considering.