What steps can an employer take to prevent retaliation?

Author: Shannon C. Johnson

To prevent retaliation, an employer should:

  • Draft and implement a policy that defines retaliation and establishes that retaliatory conduct based on protected activity (such as filing or participating in a complaint of discrimination, harassment or retaliation) is strictly prohibited;
  • Create a multichannel complaint system that allows employees to report claims of discrimination, harassment or retaliation and that explains the steps the employer will take to reach a resolution;
  • Thoroughly investigate all complaints and consider interim measures during the course of an investigation;
  • Implement periodic training on the employer's retaliation policies for all employees and managers; and
  • Ensure that all HR and managerial personnel are appropriately trained on identifying and responding to retaliation in the workplace.