What physical changes can a retail employer make to its workplace to make it more safe and minimize the risk of violence occurring?

Author: Beth P. Zoller, XpertHR Legal Editor

To protect the workplace from violence and crime, a retail employer may want to:

  • Install surveillance cameras, alarm systems, buzzers and mirrors to monitor movements and notify employees that patrons are coming into the store;
  • Install bulletproof glass and/or metal detectors for additional protection;
  • Install adequate outside and parking lot lighting to protect employees and patrons from attacks on the premises; and
  • Ensure that those employees working behind the cash register have a clear view of what is taking place inside the store as well as outside the store and in the parking lot, if possible. There should be no shelving, signage or obstructed windows blocking an employee's view.