How to Have Difficult Workplace Conversations
Author: XpertHR Editorial Team
Sometimes there is no substitute for a one-on-one conversation. But talking can be hard, especially with employees, at work, about uncomfortable topics - like annoying habits, hygiene issues or tardiness.
While every situation is unique, there are some common threads and helpful steps for HR professionals, managers and others to keep in mind when tackling those tough workplace talks.*
*Important caveat: Conversations involving accommodation requests, harassment or discrimination complaints, internal investigations into potential misconduct, and any situation requiring emergency intervention (not an exclusive list) require a different approach and are outside the scope of this article.